Terms of Use

By using this website or transacting with LORD JEWELLER, you accept the terms below. Please read them carefully.

Pricing & Rates

Gold, silver and other rates displayed on this website and in branches are live market rates and change without notice.
The price applicable to any purchase or scheme instalment is the rate prevailing at the time of billing, as printed on your invoice.
Making, wastage and hallmark charges and GST are shown separately on every invoice.

Orders & Accounts

Information you provide (including your mobile number for OTP and WhatsApp delivery) must be accurate and kept up to date.
We may refuse or cancel an order in cases of suspected fraud, pricing error, or stock unavailability; any amount received for such an order is refunded in full.

Savings Schemes

Each savings scheme is governed by its own written contract, delivered to you at joining and updated at every renewal. In case of any difference between this website and your contract, the contract prevails.
Redeemable gold QRs are honoured against physical stock at the designated branch, with OTP verification to your registered mobile.

Intellectual Property

All content on this website — text, images, logos and design — belongs to LORD JEWELLER and may not be reproduced without written permission.

Limitation of Liability

While we keep this website accurate and available, we are not liable for losses arising from market rate movements, internet outages, or events beyond our reasonable control.

Governing Law

These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at the location of our Head Office in Tamil Nadu.